Terms of use

These Terms govern the use of the website ativasms.store and of the services of Ativa SMS ("Ativa SMS", "we"). By creating an account, you confirm that you have read and accept these Terms and the Privacy policy.

1. What the service is

Ativa SMS provides temporary phone numbers to receive verification codes by SMS when signing up for apps and websites.

• Each number is reserved for you for the time limit shown before purchase (up to 20 minutes) and can only receive SMS. It doesn't make calls, doesn't send messages and is not your own phone line.
• We don't control which apps accept virtual numbers: some services may reject the number or not send the SMS.
• The number is temporary. Don't use it for accounts you may need to recover later, such as your bank or main email.
• Numbers may be reused. A number may have been used before by someone else on the same app. If the app says the number is banned or already has an account, don't try to log in to that account: change the number.

2. Your account

• To use the service you must be 18 or older and create an account with truthful information.
• You are responsible for keeping your password safe and for everything done in your account.
• We may ask you to confirm your email or other information to prevent fraud.

3. Balance and top-ups

• The service works with a prepaid balance in your account's currency (Brazilian real or US dollar), set when you sign up. You add funds and the price of each number you activate is deducted from it.
• Crypto top-up (USDT, USDC or Bitcoin): you choose how much to send in the coin itself, with a minimum equivalent to US$ 10 (25 USDT for USDT; 15 USDC for USDC) and a maximum equivalent to US$ 1,000 per top-up. The amount is credited in your account's currency: in a real account, at the payment service's rate when the charge is created; in a dollar account, USDT and USDC count as US$ 1.00 each, and Bitcoin follows the payment service's rate when the charge is created.
• Crypto payments cannot be reversed. Send only the coin shown, on the network shown. Sending a different coin or using a different network may result in permanent loss and we have no way to recover it.
• If less than the amount charged arrives (for example, because of an exchange's withdrawal fee), we credit the amount proportional to what arrived. If more arrives, we credit what arrived.
• The balance does not expire.
• The balance is personal and cannot be transferred to another account.

4. Buying a number and automatic refund

• When you activate a number, its price is deducted from your balance.
• If no SMS arrives before the number's time limit, the amount goes back to your balance automatically. The same applies if you cancel the number before receiving any SMS.
• Cancel and change can be done at any time before the code arrives; for some options, only 2 minutes after purchase (the number's screen shows the countdown). Changing cancels the current number, returns its amount to your balance and buys another number for the same app and country at the price shown at the time of the change.
• Once a code is received, the activation is considered complete and there is no refund.
• Limits per account, to protect the service from abuse: up to 3 numbers waiting for SMS at the same time and up to 15 attempts without a code (numbers cancelled, changed or expired) every 24 hours. Each code received unlocks 5 more attempts, up to the limit of 15. Service failures don't count.

5. Prohibited uses

You may not use Ativa SMS to:

• commit or attempt fraud, scams or any crime;
• get around the rules, limits or terms of use of other services, including creating accounts in bulk;
• send spam, harass others or impersonate another person;
• sign up for or confirm subscriptions and paid services charged by SMS;
• launder money or move funds of illicit origin.

If we identify a prohibited use, we may suspend or close the account, hold the balance while the matter is investigated and report to the competent authorities when required by law.

6. Responsibilities

• We do our best to keep the service available, but it may experience instability, maintenance or a temporary shortage of numbers for certain apps and countries.
• We are not responsible for how other apps and websites treat virtual numbers, nor for third-party accounts created with Ativa SMS numbers.
• An account blocked or banned on another service does not entitle you to a refund. Our service ends when the code is delivered; blocks depend on each app's rules. If the number doesn't work for you, cancel it before receiving the code.
• Nothing in these Terms limits your rights as a consumer under applicable consumer protection law.

7. Privacy

How we process your personal data is described in the Privacy policy.

8. Refer and earn

• Every account has a referral link, no top-up required. The first link visited is valid for 30 days until signup and does not replace an existing referral. The referral is recorded only at signup and cannot be changed. Self-referrals are prohibited.
• You earn 15% of every paid top-up made by the referred user for 12 months from their signup, rounded down to the cent. Commissions below one cent are not credited.
• New commissions go to a reserve separate from balance. Older commissions already credited remain unchanged. Between different currencies, only the rate recorded in the top-up applies; without a confirmed rate, calculation awaits review.
• You may convert the reserve to balance immediately, with no minimum and a 15% bonus: converting X credits X × 115 / 100, rounded down to the cent. This balance buys numbers.
• You may request withdrawal of the entire released amount, exclusively in USDT TRC-20, with a minimum of US$ 50 for USD accounts or R$ 100 for BRL accounts. Pix top-up commissions unlock 80 days after payment; crypto, immediately. No referral spending is required. Only one pending request per account; approval and payment are manual.
• The affiliate pays the network fee, deducted from the amount sent. For BRL accounts, the exchange rate used is recorded at payment. Check your address: an incorrect address is the affiliate's responsibility; we cannot recover completed transfers.
• Registering or changing a wallet requires confirmation through the link and single-use code sent to your account email, valid for 1 hour, and blocks withdrawals for 48 hours after confirmation.
• Reseller top-ups do not earn commissions, including earlier top-ups processed after the account becomes a reseller. Courtesy credits, adjustments, refunds and API test balance also do not earn commissions.
• We may refuse withdrawals or cancel commissions for fraud, including fake accounts and self-referrals, or reversed source payments. Refused withdrawals return to the reserve. Converted commissions and their bonus may be reversed from balance, up to the available amount; the balance never goes negative. Already withdrawn commissions are recorded for the owner to review.

9. Changes to these Terms

We may update these Terms. When a change is significant, we will notify you by email or on the website before it takes effect. The version and date of the last update appear at the top of this page.

10. Governing law and contact

These Terms are governed by the laws of Brazil. The courts of the consumer's place of residence have jurisdiction.

Questions, requests or complaints: contato@ativasms.store.